Privacy Policy
Commitment to Your Privacy
At System Support, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us, whether online or in person.
Information We Collect
We may collect the following types of information to provide you with better service:
- Personal Information: Name, email address, phone number, and other contact details.
- Technical Information: Device details, IP addresses, operating system, and browser information.
- Service Details: Information about the services you request or the issues you report.
- Payment Information: Billing details when you purchase our services.
How We Use Your Information
Your information is used solely for the purpose of providing and improving our services. This includes:
- Scheduling and delivering tech support services.
- Responding to your inquiries and support requests.
- Sending updates about our services and promotions (if opted in).
- Processing payments securely.
- Improving our website and customer experience.
Information Sharing and Disclosure
We respect your privacy and will not share your personal information with third parties, except in the following cases:
- With Your Consent: We will share information only when you have explicitly agreed.
- Service Providers: Trusted partners who assist in providing our services (e.g., payment processors, hosting providers).
- Legal Obligations: When required by law, court orders, or to protect our rights and prevent fraud.
Data Security
We implement industry-standard measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. However, no system is entirely secure, and we encourage you to protect your information as well.
Your Rights
You have the right to:
- Access and update your personal information.
- Request the deletion of your data, subject to legal requirements.
- Opt out of receiving promotional communications.
- File a complaint with relevant data protection authorities if you feel your privacy rights have been violated.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to review our policy periodically to stay informed.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us:
- Email: [email protected]